How to order on the TLW website

Ordering online can be quite a complicated process especially when you are buying products you may not have bought online before. We’ve pulled together a step-by-step guide on how to order on the TLW website as well as a video to assist. Please feel free to contact us on [email protected] or 01302 741941 if you experience any problems while ordering.

1. Choose a category to view- such as LED drivers or LED tapes
2. Choose a product to view
3. Choose the product or product variation you want to order and click “add to basket”

If you wish to choose more than one product, please choose all of these before moving on to the next step.

4. Click “view basket” or head straight to the checkout
5. Calculate shipping based on your address/postcode and select your shipping option

For UK customers, we offer standard delivery (takes 2 days to deliver) which costs £10.74 (incl VAT) for delivery or free delivery (takes 2 days to deliver) for all orders over £150 (incl VAT).

6. Click “proceed to checkout”
7. Choose if you want to pay via SagePay or PayPal
8. Fill in your billing details on the checkout details page

Remember to add some notes about your order if you want it to be placed in a safe space or if you need to recall who the order is for.

9. Tick the box to agree to the term and conditions of the website and click “place order”
10. Please be patient as you will then be redirected to the payment page on PayPal or SagePay
11. Once you have paid, you will then be directed to an order complete page